FAQ

  • WHAT IS YOUR RETURN POLICY?

    You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee.

    Just return the product to us undamaged within 30 days, email tracking information to support@rebhorndesign.com, and we will gladly refund you.

  • WHEN WILL MY ORDER SHIP?

    Within the US, expect your item within 5 to 10 business days of purchase & Canada orders within 7 to 10 business days.

    International orders will get to you in ~15 business days of purchase.

    When your order ships you can request your tracking number via email: support@rebhorndesign.com

  • WHICH METHODS OF PAYMENT DO YOU ACCEPT?

    We accept Visa, Mastercard, Amex, Discover, PayPal, and Google Pay.

  • DOES MY CANVAS COME FRAMED?

    Every order will come framed on all natural wooden stretcher bars, and ready to hang on your wall straight out of the box.

  • ARE THE CANVASES LISTED IN INCHES OR CENTIMETERS?

    All pieces are in inches. Please follow the guideline below to convert inches to centimeters.

    ● 12 x 12 (Inches) = 30.48 x 30.48 (Centimeters)

    ● 12 x 16 (Inches) = 30.48 x 40.64 (Centimeters)

    ● 16 x 16 (Inches) = 40.64 x 40.64 (Centimeters)

    ● 16 x 20 (Inches) = 40.64 x 50.80 (Centimeters)

    ● 18 x 24 (Inches) = 45.72 x 60.86 (Centimeters)

    ● 24 x 36 (Inches) = 60.86 x 91.44 (Centimeters)